Terms and Conditions

Our mission is to provide our clients with a calm & relaxing environment. With all respect, we kindly request our guests to observe our Studio Policies.

When you schedule your appointment with us, you agree to these policies.

LATE ARRIVALS

Please be on time to get the most out of your treatments from us! It is best to arrive 5 minutes before your scheduled start time. If you arrive later than the scheduled start time, we still have to end your treatment at the initially scheduled end time. Please be on time! 

PAYMENT POLICY

A valid credit card number is required at the time of booking. We accept cash, Visa, MasterCard, American Express, and Discover cards. This policy also applies to gift card and gift certificate holders. Total payments are due at the time of service. If you choose to use an alternate form of charge at the time of your appointment, you may do so.

MEDICAL CONDITIONS

Please advise us when booking any health conditions, allergies, injuries, recent surgeries, pregnancy, or special needs that may affect your services.

Some treatments are not recommended for guests who have certain conditions. For your safety, we require a doctor’s clearance before beginning treatment, particularly in the face of the following conditions:

• Cancer

• Cardiovascular conditions, including high or low blood pressure

• Swollen or painful lymph nodes

• Undiagnosed skin rash or thrombosis

• New injury of any kind

• Open sores

• Arthritis (osteo- or rheumatoid)

• Diabetes

• Blood Disorder and Disease

Please note that individuals who have received Botox or Dermal fillers (any injectables), chemical peels, micro-needling, micro-blading, permanent makeup/tattoo, or cosmetic treatments with laser or ultrasound,  Must wait at least two weeks before any facial treatment can be performed.

Individuals prescribed Accutane ( Isotretinoin Therapy) must wait 6-12 months after completing the prescription before any facial treatment can be performed. 

PRICES AND SERVICES

Prices and services are subject to change without notice. We will do our best to keep our clients updated on any changes, but we encourage all clients to inquire about pricing and available services when booking their appointment.

GIFT CERTIFICATE POLICY

Gift certificates may be purchased at our studio.

You can always purchase a gift certificate via our website, which you receive in an email form. Please remind your loved ones to show a printed version of the email to check out their gift certificate upon arrival at our studio. 

Unfortunately,  we cannot process any returns or reimburse any payment transactions on gift certificates, even if lost, misplaced, or stolen. Gift certificates cannot be redeemed as cash.

REFUNDS

Unfortunately, skincare products, treatments services, pre-paid packages, and gift cards/certificates are non-refundable.